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About Home Direct

Helping Kiwis get the things they need since 1973

Everyone deserves access to the things they need to create healthy and happy homes. And that’s why we started Home Direct almost fifty years ago – to enable Kiwis to build the lifestyles they want.

We offer a unique retail solution that’s designed to help you purchase items for your home and family, with payment options to spread out the cost over time. You’ll be supported every step of the way. We’ll take you through the payment options that are available through our finance partner Lifestyle Money so you can make the right decision for your situation and budget.

A retail store packed with quality brands and great products
We offer a huge range of products; from smartphones, TVs and gaming consoles to furniture and bedding, clothing, footwear and beauty products to toys and outdoor equipment. All the brands we sell are household names and come with their own quality guarantees. And with more premium brands coming on board all the time, you can get almost everything you need to live life to the fullest.

Flexible finance options to suit your individual needs
We accept all Visa and MasterCard. We also offer payment options through our partner Lifestyle Money for customers who wish to spread out the cost of their purchases over time. It’s a simple process to get set up.

Find out more about the payment options Lifestyle Money offers for shopping at Home Direct.  

A strong focus on delivering a great experience
It’s not just about enabling you to get the things you need and providing the financial means to do so, we want all our customers to have a great experience with us. In 2020 Home Direct was recognised with the following awards:

  • Diamond Supreme Award for Customer Service (1st in NZ Contact Center under 50 Seats)
  • Best in Collections - Industry Award
  • Best in Financial Services - Industry Sector Award
  • Gold Award Live Chat
  • Online Web / Email Customer Service Award (2nd Place)
     


See our brand partners