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About Home Direct

Helping Kiwis get the things they need since 1973

Everyone deserves access to the things they need to create healthy and happy homes. And that’s why we started Home Direct almost fifty years ago – to enable Kiwis to build the lifestyles they want.

We offer a unique retail and finance solution that’s designed to help you purchase items for your home and family, and pay them off over time. Our friendly team is here to help you understand which finance options are available and how they work. We’ll support you every step of the way because we believe in fair and equal opportunities for all people.

A retail store packed with quality brands and great products
We offer a huge range of products; from smartphones, TVs and gaming consoles to furniture and bedding, clothing, footwear and beauty products to toys and outdoor equipment. All the brands we sell are household names and come with their own quality guarantees. And with more premium brands coming on board all the time, you can get almost everything you need to live life to the fullest.

Flexible finance options to suit your individual needs
We accept all major credit cards. We also offer finance options for those customers who wish to spread out the cost of their purchases over time. It’s a simple process to get set up and we’ll be with you every step of the way. Find out more about our finance products.  

A strong focus on delivering a great experience
It’s not just about enabling you to get the things you need and providing the financial means to do so, we want all our customers to have a great experience with us. In 2020 Home Direct was recognised with the following awards:

  • Diamond Supreme Award for Customer Service (1st in NZ Contact Center under 50 Seats)
  • Best in Collections - Industry Award
  • Best in Financial Services - Industry Sector Award
  • Gold Award Live Chat
  • Online Web / Email Customer Service Award (2nd Place)
     

Memberships and Partnership
We are proud to be members of or work closely with the following organisations.



See our brand partners